EmpoyeeAs a major regional service provider, we need to recruit the right people to keep our network flowing – from engineers to customer service specialists; scientists to financial experts.

We run our recruitment programme in a way that supports the region’s jobs and training agenda. Earlier this year, David Cameron came to our Lingley Mere HQ to launch a new employment initiative for 1,000 young people in our region aged between 16 – 24 years olds who are not in education, employment or training.

We are committed to providing apprenticeships and graduate places, with 31 apprentices and 22 graduates joining us in September 2014. All have embarked on development programmes which will provide a fantastic launch pad for a lifelong career in our industry.

The opportunity for colleagues to learn new skills and progress their careers is essential for employee retention and great customer service, and in 2013/14, we delivered more than 22,000 days of training. We also laid the foundations for a new in-house technical training centre, due to open at the end of 2014.

We want colleagues to enjoy coming to work, by feeling valued, supported and respected. We sourced feedback from colleagues on all aspects of working life, and created company wide and local action plans in response to the findings.

While we all do an important job, nothing we do is worth getting hurt for, which is why we continued our intensive focus on health and safety, to ensure that colleagues went home safe and sound at the end of each working day.

If you would like to send us a comment about this report, please email our Head of Sustainability, Chris Matthews