Peope walkingWe’re not just about pipes. We’re also about people.

We’re a highly visible service provider in the North West, working in the heart of local communities. We try to be a good neighbour, and give something back whenever we can.

Our volunteering activities were an essential part of a wider programme of community investment in 2013/14, which totalled £2.8 million.

Our schools programme delivered more than 200 water efficiency workshops in primary schools reaching 10,500 children; getting them thinking about the water cycle, how water is treated and delivered, and the perils of flushing the wrong things down the loo!

We raised around £150,000 for our official charity partner, the North West Air Ambulance, through a wide range of fundraising activities – from cake sales to ballroom dancing.

Many thousands of customers made use of the access land around our reservoirs, for walks and recreation. To keep the public safe, we continued with a hard-hitting campaign to dissuade people from swimming in our reservoirs.

Working with our partners, we took an important step towards restoring the historic Rivington Terraced Gardens in Lancashire, which in their heyday, were one of the wonders of the region.

In all these ways, we used our expertise and the energy of our employees to make a positive difference to the communities we serve.

If you would like to send us a comment about this report, please email our Head of Sustainability, Chris Matthews